【AstraZeneca】【CET】CRM Platform Lead, Field capability & Launch excellence, Customer Experience & IT

Description

In line with the business divisions’ objectives, the role holder will
• To maximize the business value of AZ/AZKK, act as a global and local Customer Experience & IT initiative by ensuring effective alignment of whole CRM with business requirements and achieving sustainable operations through AZ IT standard operation methodology.
• Serve as focal point for the business area for all IT needs, partnering to understand and anticipate strategic, market and/or operational needs, and translate those needs into effective and/or improved processes and/or technical solutions in collaboration with the associated IT department/groups.
• CRM Platform Lead will maintain accountability for manage strategic and projects of whole CRM platforms and IT products aligned with AZ/AZKK business strategies technically. Responsibilities include all aspects of portfolio implementation planning, platform and product roadmaps, end to end technical implementation an...