Job Description
We are looking for someone to join our Service department based in Leeds. Joining our Service Department, you'll play a crucial role in delivering top-tier service and specialist product support to colleagues an audio manufacturer and associated brands. Your key responsibilities include diagnosing and repairing products and testing/updating stock for quality assurance. Your attention to detail and proactive mindset are essential in providing quality service and support for an outstanding customer experience.
Key Responsibilities
• Inspect, diagnose and repair product faults for products within and outside their warranty period, and the company’s products from stock transfers.
• Repair products to component level, where appropriate, using available schematics and service manuals, or coordinating with suppliers where information isn’t readily provided.
• Provide feedback to suppliers on recurring issues where a rolling change in production could prevent further issues in the ...
Key Responsibilities
• Inspect, diagnose and repair product faults for products within and outside their warranty period, and the company’s products from stock transfers.
• Repair products to component level, where appropriate, using available schematics and service manuals, or coordinating with suppliers where information isn’t readily provided.
• Provide feedback to suppliers on recurring issues where a rolling change in production could prevent further issues in the ...
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