Job Description

Our client, a leader in the technology and communications industry, is seeking an Audio Visual Technician to join their team. As an Audio Visual Technician, you will be part of the Technical Support Department supporting the Video Conferencing and AV Services team. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Audio Visual Technician

Location: Neenah, WI

What's the Job?

  • Provide Level 1 technical support to customer end users for video conferencing and AV systems.
  • Support customer end users with user training for self-scheduling conferences and support scheduling and launching video calls.
  • Open incident tickets for incidents and maintain customer incident management and CMDB systems.
  • Provide onsite support for video MACD requests, including installing and removin...

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