Authorization Support Specialist

Description

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary
The Authorization Support Specialist plays a critical role in supporting the Prior Authorization (PA) workflow by ensuring timely follow-up, accurate documentation, and effective communication with insurance payers and internal clinical teams. This position is primarily responsible for contacting insurance companies to obtain status updates on submitted prior authorizations, entering approval and denial documentation into CareTend, and reviewing denial outcomes prior to escalation to the Clinical Utilization Team for ...