Job Description

Alacrity Solutions
Auto Customer Service Representative

To learn more, visit .


The role of Auto Customer Service Representative
Serve as the liaison between the client and the auditing team. Within the auto auditing department the customer service representative will be the first notice of contact with document retrieval, claim building, and communications.

Primary Duties include but are not limited to: (

  • Provides thorough claim documentation for each auto claim.
  • Assists auto auditors, management, and administrative team with numerous tasks including data entry, claim pulls, incoming calls, outgoing calls, etc.


    • Skills & Requirements:
  • Support Customer Service Needs on Auto Claims.
  • Provide Accurate Data Entry into Claim System.
  • Manage Outbound/Incoming Calls in a Timely Manner.
  • Meet Team/Personal Qualitative and Qualitative Targets.
  • Previous experience...

    • Apply for this Position

    Ready to join Alacrity Solutions? Click the button below to submit your application.

    Submit Application