Automation & Digitalization Services Supervisor

Automation Project Coordination & Management

• Oversees and coordinates end-to-end automation projects from intake to deployment

• Ensures project plans, timelines, dependencies, and deliverables are clearly defined and tracked; monitor project progress, risks, and issues; drive mitigation and timely resolution

• Ensures alignment between business requirements, technical delivery, and client expectations

Team Supervision & Resource Management

• Supervises Automation Project Coordinators and junior automation resources

• Assign tasks, balance workloads, and ensure efficient utilization of team capacity

• Provides guidance, coaching, and performance feedback to team members

Client & Stakeholder Management

• Act as primary operational contact for clients on automation projects and services

• Lead regular status meetings, steeri...