Job Description
Summary
The Field Service Technician installs, inspects, and services company equipment, ensuring product performance. This role addresses and resolves questions and problems regarding products and conducts training and service programs for the operation and maintenance of products.
Responsibilities
Install, inspect, and start-up company-manufactured automatic unloading equipment at customer sites according to specifications and drawings. Monitor erection and installation of equipment to ensure company guidelines and tolerances are met. Service all company products at customer sites; test, troubleshoot, and adjust as needed. Use various gauges, meters, and electrical testing equipment to check specifications. Provide technical support to customers over the phone and via email, addressing and resolving questions and problems. Communicate with appropriate company employees regarding product problems to facilitate reso...
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