Automation Software Engineer - Service Support

Responsibilities / Tasks

We are seeking an Automation Service Support Engineer to join our team to provide expert technical support to our existing global customers for our legacy equipment. Your expertise will help to ensure our customer’s equipment will be back in working order quickly. Support will be provided to our customers remotely from our Eastleigh office. The role requires an excellence in fault finding in both EC&I and software systems as well as an attention to detail. In addition to emergency customer support, you will assist our SMEs and Customer Service Managers by providing upgrade advice and technical quotations for our customers on their legacy GEA equipment. The role will require interfacing with the customer in a technical capacity so would require good customer facing skills. The role will be working as part of a small design and commissioning team based in the GEA Pharma Systems Eastleigh office to deliver control systems and customer su...