Job Description
Mexico City, MEX, Mexico **and**1** more**(Hybrid)
The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and Canada.RESPONSIBILITIES
Preferred Qualifications:
- Bachelor’s Degree required in automotive-related programs such as, but not limited to: Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology, Automotive Industry Management and Mechanical Engineering.
- Automotive Service/Hands-on diagnostic and repair experience desired.
- Integrity to do the right thing and a demonstration of a solid understanding of Ford Operating System (Ford OS).
- Have demonstrated a willingness to people first, foc...
The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of America and Canada.RESPONSIBILITIES
Preferred Qualifications:
- Bachelor’s Degree required in automotive-related programs such as, but not limited to: Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology, Automotive Industry Management and Mechanical Engineering.
- Automotive Service/Hands-on diagnostic and repair experience desired.
- Integrity to do the right thing and a demonstration of a solid understanding of Ford Operating System (Ford OS).
- Have demonstrated a willingness to people first, foc...
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