AV & Digital Experience Support (On-Site)

AV & Digital Experience Support (On-Site)

Requisition ID:

Join to apply for the AV & Digital Experience Support (On‑Site) role at Accelerate Her Future® . Join a purpose‑driven winning team, committed to results, in an inclusive and high‑performing culture.

Purpose

Contribute to the overall success of the Global AV Support team for The Commons Space in downtown Toronto, ensuring individual goals, plans, and initiatives are executed/deployed in support of the team’s business strategies and objectives, while ensuring compliance with governing regulations and internal policies.

Responsibilities

• Champion a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge.
• Provide technical audio‑visual support to Scotiabank employees and external presenters and clients.
• Operate and troubleshoot AV systems, keeping detailed reports on equipment failures.
• Set up and dismantle non‑permanent equipment on an ad‑hoc basis, including programming and signal routing.
• Perform basic maintenance and repairs of audio‑visual technology, including firmware updates, system backups, media management, and cleaning.
• Coordinate with clients to deliver AV requirements and field any last‑minute revisions to event details.
• Manage event media and assets for presentations, media, and recordings, making adjustments or recommendations as necessary.
• Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
• Actively pursue effective and efficient operations while ensuring adequacy, adherence, and effectiveness of business controls for operational, compliance, AML/ATF/sanctions, and conduct risk.
• Champion a high‑performance environment and contribute to an inclusive work environment.

Skills

• At least 1+ years of hands‑on working experience in an AV production environment (film, music, corporate events, sports, webcasts, live streaming).
• At least 1+ years of hands‑on working experience or a strong core understanding of AV/Meeting Technology, including:
  • Digital Video Routing & Management Solutions
  • Crestron AV Control Solutions & Systems
  • Videoconferencing Technology (Cisco, Polycom, Microsoft Teams, Webex)
  • Audio Conferencing
  • Digital Audio Systems (consoles, DSPs, network audio, etc.)
  • Multiple computing platforms
  • Simple stage lighting systems
  • Video switching & recording systems (NewTek’s TriCaster, Epiphan’s Pearl, Blackmagic)
• Strong problem‑solving and decision‑making skills to resolve complex work scenarios quickly.
• Ability to work under pressure in a dynamic environment.
• General IT knowledge with Microsoft Office (Excel, PowerPoint, Outlook) and Google Chrome & Adobe.
• Familiarity with Cisco, Crestron, and other AV technologies.
• Excellent communication skills.

Work Arrangement

Standard office‑based environment; non‑standard hours and limited domestic travel may occur depending on the project/location of the office.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are, and embraced for their differences. We work to grow and diversify talent and engage employees in a performance‑oriented culture.

What’s in it for you?

Scotiabank offers flexible benefit programs designed to support your well‑being—personal, financial, physical, mental, and social. Our many holistic programs help you bring your best self to work and life every day.

Location(s) : Canada – Ontario – Toronto

EEO Statement : Scotiabank values the unique skills and experiences each individual brings and is committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment or selection process, please let our Recruitment team know. Candidates must apply directly online. We thank all applicants for their interest; only selected candidates will be contacted.