Job Description

We’re looking for an experienced AV Installation Technician / Collaboration Specialist to help customers deploy the latest Unified Communications & Collaboration (UC&C) technologies.

In this hands-on, customer-facing role, you’ll be responsible for the physical and virtual installation, configuration, and deployment of Microsoft Teams Rooms, Zoom, Google, and other UC&C solutions.

You’ll help clients achieve seamless collaboration experiences while also providing pre-sales guidance and solution expertise.

Although your primary focus will be ANZ, you’ll have opportunities to support exciting global projects across APAC and beyond.

What You’ll Do

Deploy & Install

  • Deliver high-quality installations of Microsoft Teams Rooms and other UC&C platforms, independently or as the technical lead.

Engage With Customers

  • Serve as a trusted advisor, guiding customers through best-practice adoption and delivering compelling training sessions.

Provide Technical Expertise

  • Configure, deploy, and manage Office 365 workloads for Microsoft Teams with a strong focus on security, scalability, and reliability.

Champion Collaboration Technology

  • Build strong partner relationships and stay current with emerging collaboration trends and industry innovations.

Deliver Training (Onsite & Remote)

  • Present confidently in customer environments and via virtual sessions such as webinars.

Keep Evolving

  • Maintain up-to-date knowledge of Microsoft Teams, Modern Workplace tools, and AV technologies to continually enhance your technical capability.

Plus other duties as required.

What You’ll Bring

  • Proven experience installing and deploying Microsoft Teams Rooms and collaboration solutions.
  • Strong proficiency in Microsoft Windows and desktop environments.
  • Hands-on experience with Active Directory, Azure AD, Exchange Admin, and PowerShell scripting.
  • Familiarity with Intune, Autopilot, and Zoom Rooms (highly advantageous).
  • Strong AV installation experience (strong preference).
  • Relevant certifications such as Microsoft 365 Teams Administrator or Enterprise Administrator Expert (highly desirable).

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