Job Description

Role Summary
We are seeking a highly skilled L2 Onsite AV Service Engineer to manage, support, and troubleshoot enterprise audio-visual systems at a client location. This role also includes planning and executing AV logistics for high-visibility events such as town halls, leadership meetings, and board sessions. The ideal candidate combines deep technical expertise with strong coordination and communication skills to ensure seamless AV operations.
Key Responsibilities
AV Support & Operations
- Provide Level 2 support for AV systems including Zoom, MS Teams, Cisco Webex, projectors, displays, microphones, speakers, and control systems
- Diagnose and resolve AV issues across conference rooms, boardrooms, huddle spaces, and auditoriums
- Coordinate with OEMs/vendors for escalations and hardware servicing
- Conduct daily system health checks and preventive maintenance
- Maintain accurate inventory of AV equipment and spares
Event Support
- Deliver end-to-end A...

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