Job Description
At Amazon we strive to be Earths most customer-centric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services Organization you will have an opportunity to make a valuable contribution to that goal.
Key job responsibilities
- On-site troubleshooting of AV systems particularly complex integrated systems such as large conference rooms training rooms executive rooms and bespoke or legacy systems.
- Working with internal teams contractors and integrator through troubleshooting and repair procedures.
- Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory.
- Working closely with partner teams including AV hardware deployment and AV Escalation to drive continuous improvement of the customer experience.
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