AV Technical and Documentation Specialist

AV Technical and Documentation Specialist

DVI Solutions is seeking a detail-oriented AV Technical Documentation & Knowledge Base Specialist to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients.

You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.

Key Responsibilities:

• Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics.
• Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure.
• Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintain...