Job Description

Overview

Avaya Voice Engineer (PSTS-2025-24289):

Bowhead seeks a Avaya Voice Engineer to provide Base Telecom Support at the Puget Sound, WA. The Telecom Mechanic effort will provide telecommunications operations and maintenance (O&M). This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises. 

Responsibilities

Essential functions will include:

  • Operate and maintain government-owned telephony switches (PBX), including:Avaya Systems CM4.0
  • Perform:Troubleshooting and repair of switch issuesSoftware updates and patchingInstallation and configuration of switch hardwareDaily operation monitoringSupport for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
  • Utilize company vehicle to travel to remote locations weekly.
  • Ensure switch systems ...

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