Job Description
About Axis Virtual Centre:
Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience.
About the Role:
This role is integral to the Cards acquisition channel in AVC. The Virtual Acquisition Manager ensures a successful cards product journey for the customer digitally.
Key Responsibilities:
- Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customer's product basics and m...
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