Job Description

Basic Information


  • Role Title: Reconciliation Lead
  • Function/Sub-Function/Vertical: Travel
  • Work Location: Mumbai
  • Work Experience: 15+ years


About the Team and Role:


The team is responsible for managing end-to-end reconciliation, settlement, IATA financial operations, and customer refund activities. The role ensures accuracy, timeliness, regulatory compliance, and customer satisfaction while minimizing financial and operational risk. This position leads a team, drives process efficiency, and partners closely with internal and external stakeholders.


Experience and Skillset:



- Strong expertise in reconciliation and settlement, Customer Refund operations


- In-depth knowledge of IATA processes (BSP and interline billing)...

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