Job Description
Responsibilities
Strategic Leadership & Oversight
Support onboarding strategy and execution for corporate clients across Asia-Pacific.Maintain visibility on onboarding pipeline and ensure timely activation of services. Client Engagement & Handholding
Serve as a client-facing point throughout the onboarding journey. Ensure client readiness through documentation guidance and training coordination. Cross-Functional Coordination
Orchestrate coordination across internal stakeholders: Relationship Managers (RMs), Product Teams, Legal, Compliance, Operations (BCAPD-FCMO CDD [KYC], BCAPD-DG, BCAPD-CMLG), Credit, Risk & Technology.Chair regular onboarding forums or calls to review high-value or complex onboarding cases. Use these forums to escalate to Front Office RMs, Management teams to resolve bottlenecks. Participate in onboarding forums and escalate bottlenecks as needed.
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