AVP- Customer Analytics

The role holder is responsible for managing Card customer lifecycles including Acquisition and Portfolio with predictive/prescriptive analytics (building and monitoring) for PBG both ETB/NTB inclusive. The role holder is responsible for managing all cross-sell and upsell customer communications and enables an Artificial Intelligence (AI) driven organisation and liaisons with business and IT project team to help build a roadmap and implement the same. Develop and execute a comprehensive data strategy with business goals and drives value. By turning data insights & banking trends into strategy & roadmap for journeys channels products.

• Work closely with business segments and managing senior stakeholders within PBG so that they can leverage the power of analytics capabilities and turn analytic insights recommendations to support acquisition cross‑sell up‑sell retention and win back
• Moni...