Avp – payroll (outsourcing)

Job Title: AVP – Payroll (Outsourcing)
Location: Gurgaon (Gurugram)
Key Responsibilities
Payroll Operations & Delivery
• Own end-to-end payroll delivery for multiple Indian and international clients in an outsourcing environment.
• Ensure 100% statutory compliance across Indian payroll (PF, ESI, PT, LWF, Income Tax, TDS, gratuity, bonus, etc.).
• Oversee international payroll taxation basics, coordination with global vendors, and country-specific compliance.
• Act as an escalation point for complex payroll issues, audits, and compliance matters.
• Drive continuous improvement in payroll processes, accuracy, timeliness, and cost efficiency.
• Lead, mentor, and develop a team of 50+ payroll professionals across multiple accounts.
• Foster a high-accountability, high-quality delivery culture within the payroll operations team.
• Manage senior stakeholders including CXOs, CHROs, and CFOs
• Lead client governance, SLA reviews, QBRs, and strategic discussions.
• Partner with clients on payroll transformation, compliance advisory, and process optimization.
• Ensure audit readiness at all times (internal, statutory, and client audits).
• Proactively identify payroll, taxation, and compliance risks and implement mitigation plans.
• Stay updated on changes in labor laws, tax regulations, and global payroll practices.
• Support pre-sales, solutioning, and transitions for new payroll outsourcing engagements.
• Collaborate with technology, product, and sales teams to enhance payroll platforms and offerings.
• Contribute to growth strategy, margin improvement, and scalability of the payroll outsourcing business
Skills Required
• 14+ years of overall experience, with significant tenure in payroll outsourcing industry (mandatory).
• Strong hands-on experience in Indian payroll processing.
• Solid understanding of Indian and international payroll taxation.
• Proven experience in managing 15–20+ member teams.
• Demonstrated success in managing senior and global stakeholders.
• Experience handling large, complex client portfolios with strict SLAs.
• Deep domain expertise in payroll operations and statutory compliance.
• Strong people leadership and coaching capabilities.
• Excellent client-facing, communication, and presentation skills.
• High attention to detail with a strong risk and control mindset.
• Ability to operate at both strategic and hands-on levels.
• Exposure to payroll technology platforms and automation initiatives.
• Graduate/Postgraduate in Commerce, Finance, HR, or related discipline.
• Relevant certifications in payroll, taxation, or compliance will be an added advantage.