Job Description

A leading financial institution in Toronto is seeking an experienced AVP Process Improvement to define and lead process improvement initiatives. This senior role aims to enhance operational excellence across the bank. The candidate should have a strong background in process engineering, with at least 10 years of experience, particularly in Fraud Operations and KYC/CDD. The position involves working closely with cross-functional teams to drive strategic transformation and customer experience enhancements. Competitive salary and comprehensive benefits are included.
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