AVP, Soft Services & Front Office

The role is responsible for leading a diverse workforce of Soft Services manpower, Front desk and a dedicated core team. This role demands exceptional people management skills to ensure seamless coordination, productivity, and alignment with the bank's strategic goals. The role will oversee the identification and implementation of strategic opportunities to enhance and upgrade Soft Services Operations and Supporting functions, ensuring that all bank premises adhere to high standards of quality, aesthetics, and functionality.

The role will oversee the Soft services, Front office and other Facility support operations ensuring the efficient execution of all tasks and initiatives related to Soft Services Unit functions. This includes managing and overseeing Unit’s daily functions, conducting detailed inspections, and maintaining alignment with organizational goals to deliver exceptional operational performance.

The position encompasses the management of essential Soft s...