Job Description

PURPOSE OF THE ROLE
The AVP – Technical (multi-unit role) will be responsible for providing strategic leadership and governance for the Engineering function across high-end hospitality condominium assets. The role ensures world-class reliability of all technical systems, superior member experience, statutory compliance, cost optimization, sustainability integration, and development of future-ready engineering leadership.
This position plays a critical role in translating business objectives into robust technical strategies while maintaining the highest benchmarks of safety, aesthetics, and operational excellence expected in super-luxury environments.
KEY ORGANIZATIONAL RELATIONSHIPS
Reports To:
Technical Head
Reporting Roles:
GM / AGM / Senior Manager / Chief Engineer / Deputy Manager Engineering
Key Interactions:
External: Members, Guests, Vendors, Consultants, OEMs, Auditors, Regulatory & Government Authorities
Internal: Club Leadership, Operations, F&B, Security, Finance, Projects, HR, Facility Management Teams, Contractual Staff
KEY RESPONSIBILITIES
Driving Operational Excellence
Provide strategic oversight of all MEPFF systems, civil infrastructure, utilities, plant rooms, and technical assets across super-luxury properties.
Ensure uninterrupted operations through strong preventive maintenance frameworks, lifecycle planning, and AMC governance.
Lead periodic audits of engineering systems, fire & life safety, and technical risk preparedness.
Drive optimization of CAM charges, energy efficiency, water management, and sustainability initiatives without compromising service standards.
Oversee contingency planning, 24x7 technical readiness, emergency response protocols, and crisis management.
Partner with vendors, consultants, and internal stakeholders to resolve complex technical challenges and implement system upgrades.
Applied Learning & Technical Capability Building
Champion a learning-led engineering culture through hands-on exposure, structured training, and system-specific capability building.
Ensure effective knowledge transfer for all new installations, upgrades, and major refurbishment projects.
Conduct post-incident, breakdown, and project reviews to identify root causes and embed preventive learnings.
Enable cross-functional and cross-property learning to build a resilient and agile second line of leadership.
Facilitate regular technical training sessions to keep teams updated on emerging technologies, automation, and sustainability practices.
People Management & Leadership Development
Build, lead, and mentor high-performing engineering leadership teams across properties.
Define KRAs, conduct regular performance reviews, and provide structured feedback and coaching.
Foster a culture of accountability, collaboration, safety ownership, and service excellence.
Identify skill gaps and implement targeted development and succession planning initiatives.
Ensure optimal manpower deployment while maintaining morale, engagement, and retention.
Encourage open communication, recognition, and continuous professional growth.
Business & Financial Acumen
Lead preparation, control, and governance of Engineering CAPEX & OPEX budgets (HLP & R&M).
Drive cost optimization across energy consumption, contracts, and repair cycles without compromising luxury standards.
Review dashboards, MIS, and engineering KPIs to improve efficiency and resource planning.
Evaluate ROI for technical upgrades, automation, and sustainability investments.
Align engineering strategies with broader business, financial, and brand objectives.
Leadership & Executive Presence
Act as the senior strategic voice for the Engineering function across leadership forums.
Translate corporate and brand goals into actionable technical roadmaps.
Represent Engineering confidently in leadership reviews, audits, statutory inspections, and regulatory interactions.
Build strong relationships with internal stakeholders, vendors, and government bodies.
Uphold and project a premium brand image through effective stakeholder engagement and swift resolution of escalations.
Build and lead a Core Engineering Emergency Response Team capable of managing high-risk and complex scenarios.
Occupational Health, Safety & Sustainability (HSSE)
Lead implementation of HSSE standards across all engineering operations.
Identify, mitigate, and monitor engineering-related health, safety, and environmental risks.
Ensure full compliance with safety legislation, property safety standards, and emergency protocols.
Train teams on fire safety, first aid, hazard identification, and emergency preparedness.
Investigate and document incidents, ensuring timely corrective and preventive actions.
Promote a strong safety culture, including PPE adherence and safe operating procedures.
Ensure emergency readiness through drills, equipment audits, and coordination with authorities.
JOB REQUIREMENTS / HIRING PROFILE
QUALIFICATIONS
B. E. / B. Tech in Electrical or Mechanical Engineering
MBA (Preferred)
WORK EXPERIENCE
15–20 years of progressive experience in engineering operations
Prior exposure to hospitality, luxury real estate, clubs, hotels, or large integrated developments preferred

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