AVP - Technical (Multi-Unit)

PURPOSE OF THE ROLE

The AVP – Technical (multi-unit role) will be responsible for providing strategic leadership and governance for the Engineering function across high-end hospitality condominium assets. The role ensures world-class reliability of all technical systems, superior member experience, statutory compliance, cost optimization, sustainability integration, and development of future-ready engineering leadership.

This position plays a critical role in translating business objectives into robust technical strategies while maintaining the highest benchmarks of safety, aesthetics, and operational excellence expected in super-luxury environments.

KEY ORGANIZATIONAL RELATIONSHIPS

Reports To:

Technical Head

Reporting Roles:

GM / AGM / Senior Manager / Chief Engineer / Deputy Manager Engineering

Key Interactions:

• External: Members, Guests, Vendors, Consultants, OEMs, Auditors, Regulatory & Government Authorities
• Internal: Club Leadership, Operations, F&B, Security, Finance, Projects, HR, Facility Management Teams, Contractual Staff

KEY RESPONSIBILITIES

Driving Operational Excellence

• Provide strategic oversight of all MEPFF systems, civil infrastructure, utilities, plant rooms, and technical assets across super-luxury properties.
• Ensure uninterrupted operations through strong preventive maintenance frameworks, lifecycle planning, and AMC governance.
• Lead periodic audits of engineering systems, fire & life safety, and technical risk preparedness.
• Drive optimization of CAM charges, energy efficiency, water management, and sustainability initiatives without compromising service standards.
• Oversee contingency planning, 24x7 technical readiness, emergency response protocols, and crisis management.
• Partner with vendors, consultants, and internal stakeholders to resolve complex technical challenges and implement system upgrades.

Applied Learning & Technical Capability Building

• Champion a learning-led engineering culture through hands-on exposure, structured training, and system-specific capability building.
• Ensure effective knowledge transfer for all new installations, upgrades, and major refurbishment projects.
• Conduct post-incident, breakdown, and project reviews to identify root causes and embed preventive learnings.
• Enable cross-functional and cross-property learning to build a resilient and agile second line of leadership.
• Facilitate regular technical training sessions to keep teams updated on emerging technologies, automation, and sustainability practices.

People Management & Leadership Development

• Build, lead, and mentor high-performing engineering leadership teams across properties.
• Define KRAs, conduct regular performance reviews, and provide structured feedback and coaching.
• Foster a culture of accountability, collaboration, safety ownership, and service excellence.
• Identify skill gaps and implement targeted development and succession planning initiatives.
• Ensure optimal manpower deployment while maintaining morale, engagement, and retention.
• Encourage open communication, recognition, and continuous professional growth.

Business & Financial Acumen

• Lead preparation, control, and governance of Engineering CAPEX & OPEX budgets (HLP & R&M).
• Drive cost optimization across energy consumption, contracts, and repair cycles without compromising luxury standards.
• Review dashboards, MIS, and engineering KPIs to improve efficiency and resource planning.
• Evaluate ROI for technical upgrades, automation, and sustainability investments.
• Align engineering strategies with broader business, financial, and brand objectives.

Leadership & Executive Presence

• Act as the senior strategic voice for the Engineering function across leadership forums.
• Translate corporate and brand goals into actionable technical roadmaps.
• Represent Engineering confidently in leadership reviews, audits, statutory inspections, and regulatory interactions.
• Build strong relationships with internal stakeholders, vendors, and government bodies.
• Uphold and project a premium brand image through effective stakeholder engagement and swift resolution of escalations.
• Build and lead a Core Engineering Emergency Response Team capable of managing high-risk and complex scenarios.

Occupational Health, Safety & Sustainability (HSSE)

• Lead implementation of HSSE standards across all engineering operations.
• Identify, mitigate, and monitor engineering-related health, safety, and environmental risks.
• Ensure full compliance with safety legislation, property safety standards, and emergency protocols.
• Train teams on fire safety, first aid, hazard identification, and emergency preparedness.
• Investigate and document incidents, ensuring timely corrective and preventive actions.
• Promote a strong safety culture, including PPE adherence and safe operating procedures.
• Ensure emergency readiness through drills, equipment audits, and coordination with authorities.

JOB REQUIREMENTS / HIRING PROFILE

QUALIFICATIONS

• B.E. / B.Tech in Electrical or Mechanical Engineering
• MBA (Preferred)

WORK EXPERIENCE

• 15–20 years of progressive experience in engineering operations
• Prior exposure to hospitality, luxury real estate, clubs, hotels, or large integrated developments preferred