AVP, Underwriting (Technology Industry Segment P&C)

JOB DESCRIPTION

For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes—from emerging startups to global enterprises—across software, IT services, hardware, media, and telecommunications. Our Global Technology Practice delivers specialized coverage including Technology Errors & Omissions (Tech E&O), Cyber Liability, comprehensive international solutions, to complement our traditional Property & Casualty lines. With deep industry expertise, flexible capabilities, and a collaborative approach, we design innovative insurance programs tailored to the unique needs of each client. CNA remains the carrier of choice for our valued agent and broker partners.

The ideal candidate will demonstrate strong leadership capabilities, guiding a team of underwriters to execute business strategy and drive production. Success in this role requires a combination of deep industry relationships, sales and marketing acumen, and a solid foundation in navigating complex underwriting challenges. Candidates should bring a proven track record of progressive underwriting success within a carrier and/or broker environment, with experience spanning technology-focused solutions. Preferred qualifications include a diverse background across commercial middle market Property & Casualty, Errors & Omissions, and Cyber products.
 

Essential Duties & Responsibilities

1. Implements strategic objectives, underwriting strategies, and best practices with substantial impact on the short-term and long-term success of a product line or segment.

2. Ensures the achievement of continued profitability, growth and/or operational efficiencies for a product line or segment through assessment of risk tolerance, market appetite and emerging risk issues.

3. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews. Provides results to members of the underwriting management team and develops plans to resolve issues.

4. Monitors the usage and profitability of alternative pricing programs.

5. Drives adherence to underwriting authority delegation, audit criteria and catastrophe management for a product line or segment.

6. Collaborates with business partners in Risk Control, Actuarial, Claim, Worldwide Operations and Compliance to address governance and compliance issues related to underwriting practices.

7. Provides guidance and direction in the development of underwriting and training tools.

8. Lead, direct and have full management accountability for staff in area of responsibility with an emphasis on talent management and succession planning in accordance with strategic direction.

9. Will take lead responsibility for the development of underwriting strategies and position papers for emerging issues when assigned.

10. Will maintain relationships with branches, brokers, agents and customers to assess risk tolerance, market appetite and emerging issues.

Reporting Relationship

Global Head of Technology

Skills, Knowledge & Abilities

1. In-depth technical knowledge of underwriting theories and practices within the insurance field.
2. Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
3. Leadership and management skills, demonstrating integrity and professionalism.
4. Ability to drive results by identifying, and resolving problems within scope of responsibility.
5. Knowledge of the insurance industry, its products and services.
6. Knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

1. Bachelor’s degree with Master’s preferred in a related discipline, or equivalent.
2. Typically a minimum of 10 years of related work experience, with five years management experience. 
3. Chartered Property Casualty Underwriter (CPCU) or other industry certifications a plus.