Job Description

Blue Spire is seeking experienced AWS Connect Engineer (6–12 years) to support large-scale enterprise AWS Connect migration and modernization initiatives for our BFSI clients. In this role, you will design and deliver next-generation cloud contact center solutions, participate in architecture discussions, and guide end-to-end implementation across AWS services and integrations.

This is a mid-senior technical role requiring strong hands-on engineering expertise, migration experience, and the ability to lead components of enterprise-scale projects.


Key Responsibilities

AWS Connect Engineering

  • Lead and contribute to AWS Connect migrations , including Cisco-to-AWS transition projects.
  • Design, build, and optimize AWS Connect call flows, routing profiles, queues, and IVR logic .
  • Implement integrations with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch , and other AWS serv...

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