Job Description
Blue Spire is seeking experienced AWS Connect Engineer (6–12 years) to support large-scale enterprise AWS Connect migration and modernization initiatives for our BFSI clients. In this role, you will design and deliver next-generation cloud contact center solutions, participate in architecture discussions, and guide end-to-end implementation across AWS services and integrations.
This is a mid-senior technical role requiring strong hands-on engineering expertise, migration experience, and the ability to lead components of enterprise-scale projects.
Key Responsibilities
AWS Connect Engineering
- Lead and contribute to AWS Connect migrations, including Cisco-to-AWS transition projects.
- Design, build, and optimize AWS Connect call flows, routing profiles, queues, and IVR logic.
- Implement integrations with AWS Lambda, API Gateway, Dynamo DB, S3, Cloud Watch, and other AWS services.
- Own the full lifecycle of solutions — configuration, deployment, monitoring, and per...
This is a mid-senior technical role requiring strong hands-on engineering expertise, migration experience, and the ability to lead components of enterprise-scale projects.
Key Responsibilities
AWS Connect Engineering
- Lead and contribute to AWS Connect migrations, including Cisco-to-AWS transition projects.
- Design, build, and optimize AWS Connect call flows, routing profiles, queues, and IVR logic.
- Implement integrations with AWS Lambda, API Gateway, Dynamo DB, S3, Cloud Watch, and other AWS services.
- Own the full lifecycle of solutions — configuration, deployment, monitoring, and per...
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