AWS Contact Center Solution Designer

Contact Center Solutions Lead

Our organization seeks an experienced professional to lead the design and development of contact center solutions utilizing AWS services.

• A minimum of 8 years software development experience is required for this position.
• Familiarity with Amazon Connect, IVR systems, and AWS Cloud technologies is necessary for success in this role.

Key Responsibilities:

This role involves leading a team to develop contact center solutions using various AWS services. Some key responsibilities include designing and implementing these solutions as well as ensuring they meet organizational standards and requirements.
Additionally,
you will be responsible for collaborating with cross-functional teams such as sales, marketing, customer support
and product management to ensure alignment across different departments.
Other key responsibilities may include staying up-to-date on industry trends,
maintaini...