AWS Public Cloud Engineer - Must have both AWS/Azure

Req ID: 350522 

We are currently seeking a AWS Public Cloud Engineer - Must have both AWS/Azure to join our team in Plano, Texas (US-TX), United States (US).

The Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem-solving outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members..

Key Responsibilities

Cloud Operations & Support

Provision, configure, and maintain cloud infrastructure across AWS, Azure, GCP, and OCI.

Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.

Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.

Lead root cause analysis and post-mortem documentation for major incidents.

Execute patch management, upgrades, and regular maintenance activities.

Develop and maintain backup, disaster recovery, and failover strategies and operations.

Participate in on-call rotation and after-hours support as required.

Automation & Infrastructure Management

Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager.

Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks and operational processes.

Champion the use of configuration management tools and assist in DevOps pipeline integrations.

Recommend and implement cost optimization, resource utilization, and rightsizing strategies.

Security & Compliance

Ensure adherence to security best practices, including least-privilege access, encryption, and network segmentation.

Implement and manage identity and access management (IAM) policies and roles.

Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.

Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).

Collaboration & Documentation

Work closely with application, security, and network teams for solution delivery and support.

Mentor junior engineers and provide technical guidance as needed.

Create and update technical documentation, runbooks, and SOPs.

Participate in client calls to provide technical input when required.

Requirements 

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline; or equivalent professional experience.

At least two of the following certifications (or equivalent experience):

AWS Certified Solutions Architect / SysOps Administrator

Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert

Google Professional Cloud Architect / Engineer

Oracle Cloud Infrastructure Architect Associate/Professional

(Preferred) DevOps or automation certifications (e.g., Kubernetes, Terraform, Ansible).

(Preferred) ITIL Foundation or other support framework knowledge.

Experience

5+ years of hands-on experience in cloud engineering, operations, or support.

3+ years multi-cloud experience (must have hands-on in at least 2 of AWS/Azure/GCP/OCI; familiarity in all is preferred; AWS and Azure cloud are mandatory).

Direct experience in managed services/NOC/SOC/MSP environments is a plus.

Technical Skills

In-depth expertise with provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI.

Administration of compute, storage, networking, database, and PaaS services across supported platforms.

Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI).

Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.).

Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.).

Proficiency in scripting languages (Python, Bash, PowerShell, etc.).

Expert in ServiceNow ITSM

Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability.

Strong expertise in multi-cloud disaster recovery.

Familiarity in AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc.

Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring, etc.)

Strong understanding of backup strategy, disaster recovery, and high-availability architecture.

Have strong expertise in multi-cloud security compliance, data encryption, network security, user access control, private endpoint setup, etc.

Have strong expertise in GitHub and Repository management

Be able to set up rules/thresholds in Azure Monitor, AWS CloudWatch, GCP Monitoring and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing

Be able to connect multi-cloud VMs and instances with Microsoft Sentinel SIEM 

Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc.

About NTT DATA

NTT DATA is a $30 + billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.