AWS Solutions Engineer

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is seeking a Solutions Engineer to join our growing AWS Contact Center practice. In this role, you’ll be a key technical contributor supporting our pre-sales and go-to-market initiatives, developing customer-facing solutions, and enabling our delivery teams with reusable assets and accelerators.

This is a 100% remote role! Candidates must be willing to interview and work within US-based time zones for this full-time opportunity.

What You Will do:

Solution Development & Pre-Sales Support

• Develop technical solutions and architecture diagrams for customer proposals and RFP responses
• Create Statements of Work (SOWs) that translate business requirements into actionable techni...