Job Description
Job Description: Azure Infrastructure L2 Engineer We are seeking a highly motivated and skilled Azure Infrastructure L1 Engineer to join our IT team. This role is pivotal in ensuring the smooth operation and maintenance of our Azure cloud infrastructure. The ideal candidate will have hands-on experience with Azure, possess strong technical skills, and be capable of providing excellent support and troubleshooting services. Roles and responsibilities: • Infrastructure Monitoring: Monitor Azure infrastructure to ensure optimal performance and availability. • Issue Resolution: Respond to and resolve infrastructure-related incidents and requests within defined SLAs. • ServiceNow Ticket Handling: Efficiently manage and resolve tickets using the ServiceNow platform. • Maintenance and Support: Perform routine maintenance tasks, including system updates, patches, and backups. • User Support: Provide first-level support to users experiencing issues with Azure services and applications. • Docu...
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