B2B Arabic Customer Support for Online Streaming Platform

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon?

Our client is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.

You will be part of a multicultural team based in Lisbon, where you will provide outstanding support via e-mail, chat and phone to users of the service.

Requirements

• 1 year of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment
• Live customer support experience (phone, chat, email, in-person, etc.) is preferred
• Excellent native level written and spoken communication skills in Arabic
• Minimum B2 Level English Spoken and Written
• Good communication skills, both verbal and oral
• Ability to handle difficult situations
• Openness to work flexible hours as required (may ...