B2B Collection Specialist

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

Job Summary

The Credit and Collections Specialist is responsible for managing B2B collections while maintaining strong client relationships to ensure timely payments and accurate account reconciliation. The role focuses on proactive communication with business clients, resolving billing issues, and supporting Accounts Receivable operations to improve cash flow and customer satisfaction.

Key Responsibilities

• Manage the end-to-end collections process for assigned B2B accounts, ensuring timely follow-up on overdue invoices and payment commitments.
• Build and maintain professional relationships with clients to resolve billing issues and payment disputes.
• Coordinate with interna...