B2b Crm Manager

About Medier

Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.

Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in.

Key Responsibilities

- Develop and implement multi-channel CRM strategies through a data‐led approach, to drive customer engagement and retention, tailored to the look and feel of our B2B brands.

- Monitor and optimise CRM campaigns and customer journeys to improve customer experience.

- Monitor KPIs related to customer engagement, retention, and revenue, to provide regular reports and insights to stakeholders.

- Analyse customer...