B2B Customer Support Spanish Speaker (Based in Lisbon)

Job Type:

Full-time, On-site / Hybrid (depending on client policy)

About the Role:

We are looking for a Spanish-speaking B2B Customer Support Specialist to join our clients dynamic international team in Lisbon. In this role, you will be supporting business clients (not individual consumers) by providing excellent service, resolving issues efficiently, and maintaining strong client relationships.

Key Responsibilities:

• Provide professional support to business customers via email, chat, and phone in Spanish and English.

• Handle inquiries, technical issues, and account management for B2B clients.

• Ensure accurate and timely resolution of client requests while maintaining high customer satisfaction.

• Collaborate with internal departments to improve proce...