Job Description

A customer experience management company is looking for an Escalations Agent in Pampanga, Philippines. The role involves handling escalations, supporting frontline agents, and ensuring clear communication with clients. Ideal candidates should possess a High School Diploma and have at least one year of customer service experience. Strong communication skills, flexibility, and an ability to prioritize tasks are essential for success in this position. Join to foster a supportive and efficient environment in a dynamic workplace.
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