Job Description

A leading fintech company based in the Philippines is seeking a B2B Support Lead to manage its merchant support operations. The ideal candidate should have 3-6 years of experience in customer support operations and team leadership, particularly in B2B or POS environments. You’ll oversee daily operations, manage critical escalations, and collaborate with cross-functional teams to ensure the highest service quality. This role offers the opportunity to lead and foster a high-performance team environment, making a significant impact on the company's growth.
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