Job Description
An exciting opportunity has arisen to join a prestigious and globally renowned premium automotive brand. This role focuses on delivering first-class customer service and resolving complex complaints, ensuring every customer receives a high-quality experience aligned with the company's commitment to excellence and innovation.
Client Details
B2C Customer Service and Complaints, Reading: The client is an iconic European luxury manufacturer, known worldwide for its high-performance, distinctive design, and commitment to engineering excellence. With a rich heritage and a forward-thinking approach to innovation and sustainability, the brand is a symbol of quality, precision, and customer dedication.
Description
B2C Customer Service and Complaints, Reading:
Handle incoming customer enquiries and complaints via phone, email, and digital channels.
Investigate and resolve complex cases efficiently, in line with company policy and FCA regulations.
Client Details
B2C Customer Service and Complaints, Reading: The client is an iconic European luxury manufacturer, known worldwide for its high-performance, distinctive design, and commitment to engineering excellence. With a rich heritage and a forward-thinking approach to innovation and sustainability, the brand is a symbol of quality, precision, and customer dedication.
Description
B2C Customer Service and Complaints, Reading:
Handle incoming customer enquiries and complaints via phone, email, and digital channels.
Investigate and resolve complex cases efficiently, in line with company policy and FCA regulations.
Apply for this Position
Ready to join Michael Page? Click the button below to submit your application.
Submit Application