Job Description

Back of House Team Member


$12-15/hr flexible scheduling, growth opportunities, employee meal


Benefits
  • Flexible scheduling
  • Growth opportunities
  • Employee meal
We are seeking enthusiastic and dedicated Team Members to join our dynamic team at our Tony Roma's Bones & Burgers Tampa International Mall location. As a Team Member, you will play a crucial role in delivering exceptional customer service and ensuring a positive dining experience for our guests. You will be responsible for various tasks that contribute to the smooth operation of our establishment, including food preparation, sales, and maintaining cleanliness.

Duties
  • Provide outstanding customer service by greeting and assisting guests in a friendly manner.
  • Process orders accurately using the TOAST POS system.
  • Handle cash transactions and maintain accurate cash handling procedures.
  • Assist in food preparation and kitchen duties as needed, ensuring food safety standards are met.
  • Maintain cleanliness of dining areas, kitchen, and restrooms by bussing tables and performing regular cleaning tasks.
  • Collaborate with team members to ensure efficient service during peak hours.
  • Manage time effectively to complete tasks promptly while maintaining quality standards.
Skills
  • Strong sales skills with the ability to upsell menu items effectively.
  • Experience in the food industry is preferred but not required.
  • Excellent customer service skills with a focus on creating positive guest experiences.
  • Familiarity with TOAST POS or similar point-of-sale systems is a plus.
  • Basic kitchen skills and knowledge of food safety practices.
  • Proficient in cash handling and basic math skills, including retail math for accurate transactions.
  • Strong time management skills to prioritize tasks effectively in a fast-paced environment.

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