Back Office Officer (Payments) Chinese

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

Process daily client payment transactions (funds in/out) accurately and within established timeframes, ensuring adherence to company procedures and service levels.

Coordinate with internal teams (AML, Compliance, Customer Support, Sales, Accounting and Reconciliation) to support all payment and back-office related tasks.

Communicate effectively with the company’s banks and payment providers to resolve payment or reconciliation issues.

Monitor payment activity to ensure accuracy, detect irregularities, and escalate any unusual transactions when required.

Perform additional duties as ne...