Back-Office Operations Team Leader

A leading technology solutions firm in Metro Manila seeks a Team Lead to oversee day-to-day operations and manage a team of back-office staff handling outbound calls. The ideal candidate will focus on building a strong team culture, ensuring operational efficiency, and maintaining high-quality standards. Responsibilities include team training, performance evaluation, and participation in client activities. Excellent management skills and a strong customer service mindset are essential for success in this role.
#J-18808-Ljbffr