Back office Traffic Controller / Force Madrid

Join Back Office Force Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.

At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation, and daily dedication to providing excellent service are the reason for our success.

• High level of English
• Advanced knowledge of Excel
• Very valuable experience in the operations for a back-office service.

• Driving the email center platform, balancing the available resources.
• Assigning daily work to the team taking into account the different skill and needs.
• Open all incidents affecting the service. Inform everyone of the opening and closing of such incidences, and follow up.