Backend Support Specialist - Non-tech

Job Overview

As a Backend Support Specialist (non-tech) you will be responsible for ensuring the smooth and secure processing of cryptocurrency transactions on our platform. This role will focus on troubleshooting optimizing and securing the backend systems that handle withdrawal requests approval workflows and transaction validation. You will work closely with developers security teams and customer support to identify and resolve issues quickly ensuring that all withdrawals are processed efficiently securely and in compliance with the companys standards.

Key Responsibility

• Oversee the processing of deposits and withdrawals on our cryptocurrency platform with precision and accuracy.
• Monitor transaction queues and ensure timely processing of customer requests.
• Conduct thorough reviews of withdrawal requests to verify authenticity and compliance with internal policies.
• Address any issues or discrepancies related to dep...