Backup Desktop Support Engineer

Role Description

The onsite support engineer is responsible for providing end user support, hands and feet support and working with business users & multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands‑on experience of support.

Responsibilities

• Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management.
• Windows Client Administration.
• Basic experience in supporting network devices and servers in business environment.
• Provide technical support to clients on‑site, resolving hardware, software, and network issues.
• Install, configure, and maintain computer systems and related equipment.
• Diagnose and troubleshoot technical problems using analytical and problem‑solving skills.
• Train and educate clients on how to use new technologies and software.
• Document technica...