Banamex - Infrastructure Analyst

The Infrastructure Analyst 1 is an entry level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
**Responsibilities**:
- Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
- Participate in testing activities, including the creation and execution of basic test scripts
- Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
- Exchange ideas and information in a concise and clear manner
**Qualifications**:
- Previous relevant experience preferred
- Ability to develop projects required for design of metrics, analytical tools, bench...