Banking Officer, Banking Client Service Team (BCST), Private Wealth

Overview

This role supports the Banking Client Service Team within Private Wealth. Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients’ needs and works collaboratively with Nesbitt Burns, Private Investment Counsel and Private Banking partners to identify and make referrals. Ensures compliance and operational effectiveness.

Responsibilities

• Assists in preparing new business proposals or presentations to clients/prospects.
• Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.
• Identifies and recommends workflow process alternatives that can lead to im...