Job Description
JOB DESCRIPTION • Strong understanding of KYC/AML concepts/process
• Maintain the necessary SLA’s and report out to the team manager on a regular basis
• Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives
• To follow technical protocols and general procedures guided by department objectives
• Effectively communicate to coordinate job specific information and to collaborate with team members
• Participating in the training programs based on business needs
• Attending team meetings or customer calls (if required)
• To perform Quality Audits based on process requirements • Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process.
• Excellent understa...
Job Details:
• Maintain the necessary SLA’s and report out to the team manager on a regular basis
• Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives
• To follow technical protocols and general procedures guided by department objectives
• Effectively communicate to coordinate job specific information and to collaborate with team members
• Participating in the training programs based on business needs
• Attending team meetings or customer calls (if required)
• To perform Quality Audits based on process requirements
Job Requirements & eligibility Criteria:
• Excellent understa...
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