Job Description
Position Overview:
The Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and ef...
The Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and ef...
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