Banking Operations Officer

The Company
Our client is a reputable banking institution in Hong Kong and looking for an organized candidate with financial services operations experience.

The Role
The Administrator plays a pivotal role in overseeing all administrative functions involving pensions . This position involves expertly managing administrative tasks across various functions, resolving intricate issues that surpass the abilities and authority of other team members. Furthermore, the Senior Administrator serves as a point of contact for team members dealing with escalated service matters. Emphasizing a customer-centric approach is essential to deliver top-tier customer service by conducting thorough and timely quality reviews of work tasks. Additionally, this role involves mentoring and training team members to enhance their skills, serving as a role model within t...