Job Description

Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You'll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible!

At least 3 years in a supervisory role in hospitality or food service
Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus
Must have excellent customer service and communication skills
Document the outcome of each event to assess and make improvements on future events and processes
Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
Supervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service
Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities

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